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Tuesday, June 15 • 1:00pm - 2:00pm
How OCLC’s New Smart Fulfillment can Optimize your ILL Workflows LIMITED

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Limited Capacity seats available

(This session has concluded. Presentation slides and the video recording are available on this session page.)

Please join us to learn how OCLC's new smart fulfillment functionality, available through your OCLC WorldShare ILL subscriptions, empowers your library to exceed the expectations of your library’s users, while saving time. Available at no additional cost, this new set of delivery capabilities makes fast, data-driven recommendations based on your local policies, item availability, library network relationships, and users’ needs.
  • Discover how you can optimize your ILL workflows and achieve significantly faster turnaround times by using automated processes to reduce staff intervention and letting smart fulfillment find suppliers that meet your criteria.
  • Find out how you can activate smart fulfillment and deliver exactly what your library users need, when they need it.

We look forward to sharing these exciting OCLC interlibrary loan enhancements with you.

avatar for Stacy Brunner

Stacy Brunner

Senior Product Analyst, OCLC
Stacy Brunner is part of the OCLC Resource Sharing product team. Her work bridges the gap between libraries and the OCLC product development team that solves those problems. Brunner has been at OCLC for 19 years in quality assurance and product. isiting libraries is one of her favorite... Read More →
avatar for Suzanne Butte

Suzanne Butte

Director of Strategic Accounts, OCLC
Suzanne Butte has been with OCLC for many years currently as director of strategic accounts. She represents OCLC and the various products and services to consortia like Atla, state libraries and ARL’s in a number of states. She enjoys meeting with librarians talking about their... Read More →
avatar for Mary Miller

Mary Miller

Library Services Consultant, OCLC
Mary Miller is an OCLC library services consultant based in Georgia. Her MSLS is from the University of Tennessee at Knoxville, and she worked in a public, an academic, and a special library before she started helping libraries with software and services. She looks forward to meeting... Read More →
avatar for Jenny Rosenfeld

Jenny Rosenfeld

Product Analyst, OCLC
Jenny Rosenfeld has an MLIS from San Jose State University and spent 12 years working in academic and public libraries before coming to OCLC (13 if you count fourth0grade volunteer work). At OCLC she started on the implementation services team helping libraries reach success with... Read More →

Tuesday June 15, 2021 1:00pm - 2:00pm EDT